farrelli.com does not sell or rent any personal information. Security is our number one priority in online business. We use the information we collect
about you to process orders and to provide a more personalized
shopping experience. This information will never be used for any other
purpose. farrelli.com
does not sell, trade, or rent your personal
information to others. All on-line transactions are sent through the
secure server and encrypted with 128-bit technology. Once the
information is received through the Internet, trusted authorized
employees will process your payment, and make sure that your
information is handled with the highest level of security.
In addition, farrelli.com does not send spam and does not list customer e-mails in any spam lists. We will not pass your details onto third parties.
FAQ
In our Frequently Asked Questions section you can find some information that will help you with your order.
Do you make custom furniture for home and bars?
Yes we do.
call for details
Do you have a showroom?
No. Where do you ship?
Farrelli.com ships everywhere within the 50 continental states of the United States & Canada. We ship outside of the United States only if you are a member of our Container Program. To become a member or get additional information regarding this program, please contact us at (908)344-5504. How much do you charge to deliver?
Please log in to our website to check quote online. Create account and add the product(s) to the shopping cart. Shipping information is available on the step 1 of checkout process. Rates are different depending on total size/weight/distance of order and certain geographic locations.Or call us at (908)344-5504
Do you charge sales tax?
Sales tax applies only for the New Jersey State residents.
How long does it take to get my furniture once I place an order?
Most of the furniture that we offer are stocked in our New York, New Jersey and Pennsylvania, Florida, IL or California warehouse facilities, and could be shipped out or picked up immediately.For the Tri-State area (New York, New Jersey, Connecticut, Pennsylvania, Massachusetts) delivery can be as soon as next day or same day if you place your order by 2 pm EST, to a maximum of one week. Our trucks follow a specific delivery schedule, so actual delivery days and times may vary. We have our own trucks to assure our local customers a safe and fast delivery. For non-local customers, delivery is usually 7-14 days, unless you get notified otherwise.
How will I know when my furniture will be delivered?
Once we ship out your furniture, we will send you an e-mail with all the tracking details. You will be able to track your delivery online or contact the freight company over the phone. When the furniture arrives to the local terminal, you will be contacted for an appointment by shipping company ahead of time so that you can plan your schedule accordingly. They will call you a day prior the delivery to make an appointment. Please contact us if you for some reason haven't receive shipping information.
What does delivery include?
For standard deliveries, our courteous drivers will deliver your furniture to the front door of your residence or garage. They do not take furniture up or down stairs inside the residence; they do not assemble furniture or take it out of it's original factory packaging; we do not remove old furniture or move your existing furniture from one room to another.
Does your furniture require assembly?
Although many of our items are already assembled, some furniture may require assembly. Assembly is easy and any necessary tools and simple instructions are included. Items such as dressers, night stands, armories, sofas, loveseat, living room chairs, sectionals do come assembled. Efstyle.com offers assembly service at extra cost, please contact us for quotes. Do you provide inside placement? I'd like my furniture delivered inside and installed.
For all our customers we offer delivery and assembly service, where drivers can bring the merchandise into your home and put it together at an extra charge. If you want to get white glove service, please leave a note during checkout process. We will contact you with the options on
assembly for your order. Since we manually search for the best price, quotes for white glove service are not available online.
How good is furniture packed?
All of our furniture pieces are inspected and securely packed using foam, cardboard and shrink wrap as they travel directly from the factory. All orders will be professionally packaged and if needed, crated to ensure they arrive in the pristine new condition you desire.
What methods of payment do you accept?
We accept Cash, Checks, ATM/Debit Cards: Visa, Master Card, Discover, American Express; & PayPal .
(Please note all checks will be subject to a clearance hold of 7-10 days before inventory is shipped).
Do you provide any type of financing options?
Yes, we do offer layaway & Financing plan.
Will www.farrelli.com match prices from other sellers?
Yes , we do match prices.
Do I have to buy entire sets of furniture or can I purchase items individually? Yes, you can buy items individually in almost all cases. Most sets are available as individual items, but if it's not listed, contact us and we will help you with your order!
Do bedroom sets include mattresses as shown in pictures?
The mattresses that are shown with the bedroom sets are mostly for display purposes only and are not included unless otherwise stated. Mattresses are available for purchase. If product is sold as set or package deal, we always say what pieces included in the advertised price. Many of our products have additional options at the bottom of product description, where you can add matching furniture.
What is your return policy?
Please visit Shipping & Returns Terms page for more detailed information.
Why is your furniture so inexpensive?
We sell direct from the factory to the end user. This we pass along to the customer in substantial savings!
We are proud of our close and professional relationship with our employees and our valued customers. And our customer service satisfaction is guaranteed.
For security purposes we do not rent or sell any personal information.
Farrelli.com is a premier marketer of home furnishings and decor. Our company was formed in beginning of early 2000' with the goal of offering the highest quality furniture with the most convenient, attentive and responsive service. In the years that we have been in operation, www.farrelli.com became the leading internet site for researching and shopping for quality brand-name furniture.
What kind of leather do you offer?
We offer 3 different options of leather. Full leather, half leather, and bonded leather. Full leather means that the entire leather sectional sofa or the leather sofa sets is made of real leather. Half leather means that the front of the sofa, where your body touches is real leather and the back of the sofa is made of durable leather match material. Bonded leather means that the leather was recycled and went through a special process that is environmentally safe.
Are the sofas customizable?
Most of the sofa sets and sectional sofas are customizable. If you see a special order color samples chart under the picture of the sofa that means that you can get this sofa in a different color. Usually the color that you see in the picture we have in stock. If you would like to order it in a different color, this would take about 6 to 8 weeks for you to receive it. Also, there is an extra 10% charge for any special order color. Another type of customization that can be done for you on the modern sofas is a change in dimensions. You can customize the dimensions of a sectional sofa in order to fit your space. Since you are not able to make any custom orders online, please call us at (908)344-5504 for any custom orders.
Do I have to order the entire sofa set?
If you don't want to order the entire 3 piece sofa set, which includes sofa, loveseat, chair, and sometimes includes a 4th piece such as an ottoman or a coffee table, it can be done. For example, you can order 2 of the pieces or just one or perhaps you might even want an extra piece. This depends on the availability; therefore please call us at (908)344-5504 to inquire if you can make this type of purchase for the set that you like.
Is this sofa set and sectional sofa comfortable?
All of the seats and backs of our sofas and sectionals have high density (1.9) foam under the cushions and backs to give comfort and support.
Can I get a leather color sample or fabric color sample for a sofa set or sectional sofa?
Yes, you can receive a color sample. We send color samples through regular US mail and you will have them in about 2 to 3 days. If you wish to receive a sample please call us at (908)344-5504. We will ask for your name, mailing address, and the color sample(s) you wish to receive.
When will my items be shipped?
All orders are shipped via ground carriers. Items usually ship within 3-5 days, unless otherwise noted on the product detail page. Deliveries can take an additional 1-3 weeks after the shipping date, depending on location. Our carriers will contact you a day or two prior to arrival to set up a delivery time frame with you.
Thank you for your business.
